Frequently Asked Questions

We ship your essential oil samples (ylang-ylang, clove, cinnamon, etc.) by air within 10 business days. For you, this express delivery time is a true guarantee of quality and safety. It allows us to: • Preserve the sample’s complete freshness and its volatile compounds so that it is 100% representative of the final batch. • Prepare all necessary official documents (phytosanitary certificate, pro forma invoice, sampling certificates). • Ensure a smooth customs clearance process to your destination country (Canada, EU, United States), in strict compliance with international import regulations.